In 2013, George Klauser was named Executive Director of the Altair Accountable Care Organization (ACO), a new collaboration of seven disability, health and wellness partners including Lutheran Social Service of Minnesota.

Joyce Norals has provided strategic direction for Human Resources at LSS since joining LSS in July, 2000. In her role she oversees staffing, compensation and benefits, organizational development and training, and employee relations for the organization and its 2,300 employees statewide.

Named Chief Service Officer in July 2012, Jeri Schoonover leads development of new service and redesign initiatives and oversees delivery and service outcomes for Older Adults and People with Disabilities.

Maureen Warren became Vice President and Chief Family Services Officer for LSS in September 2013. She oversees mental health counseling, youth services, financial counseling, housing development and services, refugee services and the operations of the Center for Changing Lives in Minneapolis.