Credit Improvement

Credit Report Review

Family of three strolling through the park

A key component to gaining control of your finances is knowing exactly where you stand financially. You are entitled to a free credit report once per year from each of the three major credit reporting bureaus: Equifax, Experian. and TransUnion. (Because of COVID, the three bureaus are now offering free weekly online reports through April 20, 2022.) We can help you obtain a copy of your credit report and understand it.

How to access your free credit report


Credit Scoring

Credit is used in decisions regarding eligibility for loans, the cost of insurance premiums, and even employment and rental applications. A credit score is a calculation based on factors from your credit report at the time the score is requested. Generally, better credit terms are offered to consumers having higher credit scores. Every score can be improved—so take the steps needed to your score higher!

Credit Score Factors

FICO scores are based on a combination of five main kinds of credit information; some have more impact.

Highest & Lowest FICO Scores

The FICO score was created by Fair Isaac Corporation and it is the most common credit scoring system used. FICO scores range from 300 to 850. The higher your score the better; ideally keep working on improving your score until you reach 700 or higher. A lower score often results in paying more for the cost of credit and services; so it is worthwhile to know what your credit score is, the factors that influence it, and using strategies to improve your score.

pie chart(35%)    Payment History: whether or not you make payments on time and in the correct amount

(30%)    Debt Balances: combined total debt owed, outstanding balance compared to credit limit

(15%)    Length of Time: when an account was opened and when it was last used

(10%)     New Credit: number of inquiries, time since credit inquiry, new credit opened

(10%)    Credit Type: mix of credit used, such as installment debt, revolving debt, consumer finance accounts


Key Strategies to Maintain and Improve Credit Scores

  • Pay bills on time and before the due dates with at least minimum payments requested on billing statements.
  • Keep debt balances below 30% of the credit limits, e.g. if you have a $1000 credit limit then keep the amount owed at $300 or less.
  • Apply for and open new credit accounts and services only as needed.
  • Know what is being reported and request your credit reports from Experian, Equifax, and Transunion through or call (877) 322-8228. Credit reports are free once a year, but expect to pay a small fee for each score requested. Special note: obtaining your own credit report directly from a credit reporting agency will not affect your credit score.
  • Check credit reports for errors and make corrections; and be sure to remove outdated negative information.


Get started today!

Credit counseling is free and confidential. Choose the best option for you:

Over the phone logo.Phone or In Person Appointment

Call 888.577.2227
Schedule a phone appointment at a time convenient for you or an office appointment at one of our Minnesota or Wisconsin locations.

Please note: to limit the spread of the coronavirus, we are currently offering phone and online appointments only. We will reintroduce in-person appointments at a later date.  

Online logo

Online Appointment

Get all your support online. Begin your appointment by creating your financial profile online any time of day. Just create a login name and password, then complete your financial profile with your income amount, monthly expenses, amounts owed to creditors, and any other information you believe would be helpful in understanding your financial circumstances. After that, a counselor will be in touch within two to three business days via email to offer some options and determine next steps. 

What do I need for counseling?

In order for your financial counseling session to be most productive, it is helpful to have the following information available:

  • Your monthly income
  • Typical monthly expenses
  • Statements from your creditors.
  • Any other information you believe would be helpful in understanding your financial situation.

Don't have everything? Don't worry. Call us and we help guide you through the process.