Contact Us & Get Started

Contact Us & Get Started

Couple at computer

If you would like to learn more about the services we provide or how to start receiving support, please call 888.577.2227, email us or complete our short contact form.

Our free and confidential services are available nationwide by phone or virtually. For in-person appointments view our office locations to find a location near you!

We have counselors who are fluent in English, Spanish and Hmong. Interpretation, Telecommunications Device for the Deaf (TDD), and TeleTYpe (TYY) services are available as needed.

Over the phone logo.Phone, Virtual or In-Person Appointment

Call 888.577.2227 to schedule a phone or virtual appointment at a time convenient for you. Or set up an in-person appointment at one of our Minnesota or Wisconsin locations.

Please note: to limit the spread of the coronavirus, we are currently offering phone, virtual and online appointments only. We will reintroduce in-person appointments at a later date.

Online logoOnline Appointment

Get all your support by email.

Our student loan and housing counseling services are not offered via online (email) appointment at this time, please call 888.577.2227 to schedule a phone, virtual or in-person appointment.

To get started:

  1. Create your financial profile online any time of day with an email address and a password.
  2. Next, share your financial goal(s) and any other information you believe would assist us in understanding your financial circumstances.
  3. Then provide the amount of your household take-home income, balances and payment amount for credit card and unsecured debts, and monthly expenses. Click Finish to submit your information. Once submitted, your financial profile cannot be changed or updated.
  4. Finally, a counselor will email you within two to three business days to provide options and work with you to determine next steps to reach your goal(s).

Please note: we do not provide retirement planning services or investment advice.

Additional Inquiries

If you would like to contact us by mail, please mail your inquiries to:

LSS Financial Counseling Service
424 West Superior Street
Suite 600
Duluth, MN 55802

For other inquires please contact:

General Inquiries General Contact form
Financial Education workshops and classes FinancialEd@lssmn.org
DMP Client Account Management LSSdmp@lssmn.org
PR Media Relations Jackie.Nelson@lssmn.org
Employment LSSjobs@lssmn.org
Website Web Manager Contact Form