DMP Support Team

Your LSS DMP Support Team

We're here to help! Please call the DMP Support Team if...

You're worried about your next payment.

You can still be successful on a DMP. Call us today about your options.

You’ve lost your job.

We'll talk through prioritizing expenses and crisis budgeting techniques.

Something on your creditor statement(s) is confusing you.

We'll help you figure out what's going on and what can be done.

Call us Monday through Friday from 8:00 am to 5:00 pm at 800.764.0351 or email us any time at

Meet the Team

DMP Support Team

Barb has been working for LSS in Debt Management support for more than a decade. She initiates the DMP set up process to make sure payments are going to the correct creditors and addresses any issues with DMPs until the people we serve overcome their debt.

Debt Management Specialist

Lexy is a Debt Management Specialist.  She started as a member of the Scheduling Team in 2017 where she learned the details of an LSS Debt Management Plan.  Transitioning to the world of finance has been a fun challenge for her, as she has a background in music.  She teaches a few piano lessons i

Debt Management Specialist

Carla is a Debt Management Specialist with LSS Financial Counseling.  She has three grown kids, three grandkids and all the fun that that brings!  She was a banker for more than 30 years before embarking on a new career as a Certified Personal Chef.  Now, back in the financial world, Carla loves

Certified Financial Counselor

Joanne is a Certified Financial Counselor through the National Foundation for Credit Counseling (NFCC).

DMP Support

Karen Truscott has been with LSS for more than a decade. She started in Youth Services advocating and guiding homeless youth under the LSS Renaissance Program.

DMP Support

Mandi joined LSS in 2007 as a member of our Scheduling Team. Shortly thereafter, she transitioned to the LSS Support Team where she has a variety of roles. Advocating for individuals and their best interest is her passion.

Debt Specialist

Rosie is a Debt Specialists on the LSS Support Team.  She works on our Proposal and Retention teams, focused on getting creditor proposals accepted and conducting DMP reviews.


Sue works in our accounting department at LSS as our Senior Accounting Clerk. She applies 25 years of progressive accounting experience when assisting the people we serve with issues related to DMP payments.