Financial Choice Partner – TruStar FCU
multigenerational family in woods
Services to Support Your Financial Wellness

Financial Choice for TruStar Federal Credit Union Members

TruStar logoTruStar’s Financial Choice service through LSS Financial Counseling offers many benefits to our members. Through this benefit, our members and their immediate family members have access to six free financial counseling sessions.

Everyone can benefit from a financial check-up. All sessions with an LSS Financial Counselor are free and confidential. Appointments are available in person, by phone or online.

LSS Financial Counseling is an experienced nonprofit, full-service credit counseling agency.

Get Started

Now is the perfect time to take control of your finances!

If you would like to learn more about LSS Financial Choice, the services we provide or how to start receiving support, please call 800.528.2926, email us or complete our short contact form.

We have counselors who are fluent in Spanish and Hmong. In addition, American Sign Language (ASL) interpretation is available as needed.

Over the phone logo.Phone, Virtual or In-Person Appointment

Call 800.528.2926 to schedule a phone or virtual appointment at a time convenient for you. Or set up an in-person appointment at one of our locations.

 

Online logo

Online Appointment

Get all your support by email.

Our student loan and housing counseling services are not offered via online (email) appointment at this time, please call 800.528.2926 to schedule a phone, virtual or in-person appointment.

To get started:

  1. Create your financial profile online any time of day with an email address and a password.
  2. Next, share your financial goal(s) and any other information you believe would assist us in understanding your financial circumstances.
  3. Then provide the amount of your household take-home income, balances and payment amount for credit card and unsecured debts, and monthly expenses. Click Finish to submit your information. Once submitted, your financial profile cannot be changed or updated.
  4. Finally, a counselor will email you within two to three business days to provide options and work with you to determine next steps to reach your goal(s).

Please note: We do not provide retirement planning services or investment advice.

 

What can you accomplish with one of our certified financial counselors?

Financial Choice Member Resources

Happy middle aged woman
Get out of Debt
Develop a plan of action with our free and confidential budget and debt management counseling.
Three people sitting at a table
Housing Counseling
Prepare to buy a home, learn about foreclosure prevention, or get reverse mortgage counseling.
Happy college students
Student Loan Debt Counseling
Understand your student loans, your student loan repayment options, and make a plan to get back on track.

What people have to say about LSS Financial Counseling:

“I greatly appreciate the assistance and support from my financial counselor. They did an amazing job and I have made several recommendations to others to reach out to LSS for Financial Counseling.”

“I cannot thank LSS Financial Counseling enough for saving us on all that interest we have been paying for so long and for finding a payment plan that works for our family. I see a debt free life for us so much sooner than we thought possible.”

Over the past decade, our Financial Choice partners’ employees and family members have paid off millions of dollars in debt and laid the groundwork for a secure financial future.