Mental Health Counseling

Mental Health Counseling

man with young child and baby

When you’re dealing with an issue that affects your mental health and emotional well-being, talking to the right person at the right time can make all the difference. NuVantage provides members with access to face-to-face counselors committed to helping individuals, couples, and families through life’s challenges.

How We Help

When you contact NuVantage, a benefits specialist will ask you a few questions to learn about your needs. They will then connect you with a NuVantage professional counselor in your area.

NuVantage counselors help people with a broad range of life issues.

These include:

  • Adoption referral
  • Alcohol or chemical use issues
  • Children and teens: support and guidance
  • Compulsive behaviors, such as gambling, internet use or shopping
  • Conflict resolution
  • Depression
  • Family and relationship issues
  • Family counseling
  • Grief, loss or difficult life transitions
  • Marriage counseling
  • Parental concerns: raising children and teens
  • Pregnancy counseling (for women experiencing an unplanned pregnancy)
  • Stress or anxiety
  • Veteran’s issues, including PTSD
  • Work-related concerns


What Your EAP Covers

Your employee assistance program (EAP) is designed to provide you and your immediate family members with short-term counseling resources.

Your EAP benefits cover:

  • In-person counseling sessions with a professional and experienced counselor.

  • 24/7 phone access to counselors for crisis situations.

  • Unlimited access to online library of resources through the NuVantage Wellness Portal.

The number of covered counseling sessions varies depending on the type of support or counseling required and/or coverage offered by your specific EAP. Most plans cover three 50-minute counseling sessions per issue per year, although some employer plans may offer additional sessions.