Critical Incident Response

Critical Incident Response

When a critical incident happens at work, it is important to respond quickly to the needs of individuals who have been affected. Through critical incident response, NuVantage helps organizations prepare for and respond to these situations.


What Is a Critical Incident?

A critical incident is an event that occurs in a work setting that has the potential of causing emotional trauma to those involved. Critical incidents can include industrial accidents, natural disasters, natural death (on or off site), and workplace violence.

A critical incident has the potential to produce immediate or delayed emotional reactions beyond the employee’s normal coping skills.


NuVantage Critical Incident Services

  • Small-group debriefings
  • Large-group support and informational sessions
  • Professional counseling for individual support
  • Pre-incident planning
  • Follow-up services