The NuVantage Approach

NuVantage offers employee assistance program (EAP) services with compassion, competence and convenience. We believe getting good help at the right time should be easy.

Compassion

NuVantage benefit specialists deliver compassionate service to help connect members with the most appropriate resources available to them.

We believe EAP mental health services should be through respectful, face-to-face counseling — not just over the phone. Although telephone access is important during a crisis situation, members should be able to share personal and private concerns with a licensed mental health professional in their community.

Competence

NuVantage carefully chooses appropriate mental health counselors and service providers to be part of the NuVantage provider team. Our providers are knowledgeable in a broad range of life issues and understand how personal challenges may impact work performance. Employers can feel confident that their employees will be treated with respect and dignity and that their concerns will be kept completely confidential.

Convenience

At NuVantage, we remove barriers to getting help. We connect members to appropriate counselors and resources quickly and conveniently.

• Legal, financial and counseling services services are available by phone or in person. All initial services are free to members.
• All NuVantage services can be accessed via our toll-free helpline.
• Members can also peruse thousands of self-help and self-service areas on our NuVantage Wellness Portal.