Caring for an older adult family member who is aging or who has a physical disability is challenging.
Most families manage these challenges on their own, unaware there are resources available to help them. As your employee assistance program, NuVantage is here for you. Whether you are caring for a loved one or just have questions, we can provide resources in your community to help.
How We Help
When you contact NuVantage, a benefits specialist will ask you a few questions to learn about your needs. They will then connect you with a service provider in your community or a caregiver consultant who will evaluate your situation and make recommendations specific to your concerns.
Caregiver consultants are available during regular business hours (Monday – Friday, 8 a.m.-5 p.m.). Telephone counselors are available 24/7. If you need help immediately, call 800.577.4727.
Caregiver Support Services
If you are caring for a family member and have questions about what support is available, NuVantage can connect you to helpful resources in your community.
We can provide resources for:
- Respite care
- Guardianship options
- Housing options
- Home-delivered meals or senior dining center
What Your EAP Covers
Your employee assistance program (EAP) is designed to provide you and your immediate family members with short-term counseling resources.
Your EAP benefits cover:
- Referral to high-quality caregiver support and respite providers in your area.
- In-person counseling sessions with a professional and experienced counselor.
- Unlimited access to an online library of caregiver resources through the NuVantage Wellness Portal.
Coverage varies depending on the type of support required and/or coverage offered by your specific EAP.
Contact a NuVantage benefit specialist to learn what services are covered as part of your EAP member benefits.