Online Portal

Submit Timecards & More - Quickly & Easily

online portal

The PICS Portal is your go-to tool for precise time tracking and helping you manage your services effortlessly.

Representatives have access to PICS' password-protected online portal. The online portal is available 24/7 so you can take the following actions, anytime and anywhere. You’ll get an instant confirmation notice by email with timecard submission.

  • Submit timesheets
  • Submit expense reimbursements
  • Submit mileage
  • View spending summaries

PICS Portal 2.0

Coming in June

PICS is transitioning to a new online portal to enhance your self-direction services this June! The new portal is a user-friendly website that enables Workers to log their own time. Representatives will manage timecards, expenses, and mileage, and review spending summaries within the same system.

Portal Comparison 

Chart comparing Portal 1.0 to Portal 2.0

This new portal features Electronic Visit Verification (EVV), an online timekeeping tool that records the date, time and location of services provided at home and in the community.

Under the Federal 21st Century Cures Act, EVV is required for home and community-based services such as CDCS, CFSS, CSG and IHS programs. Private Pay services will also be included in this transition.

For more information on EVV requirements, visit Minnesota DHS EVV.

Frequently Asked Questions

What if the Worker doesn't have an email?

  • Manual timecards will need to be submitted until the Worker provides an email address.
  • Contact us if you need help with this process.

How do I know if the Worker doesn’t have an email?

You can view the Worker’s contact information on the portal homepage.

Can I share an email with another person?

  • No, each Worker must have their own unique email.
  • You cannot share an email address with another person in PICS’ system.

If a timecard is rejected, will the Worker still be paid?

  • No, the timecard would be sent back to the Representative to review.
  • If revisions are approved by the deadline, it may be processed according to the payroll schedule.

What happens if the Worker never receives the email to approve or reject the timecard?

The Representative can resend the email to the Worker by clicking the “Resend” link on the timecard.

Does the Representative or Worker need to retain hard copies of the timecards?

No, PICS will now store the paper or electronic copy of the timecard and it can be requested as necessary.

Training Resources

Training resources will be available soon. Please check back later.


PICS Portal Support Team

If you have any questions about the PICS Portal, contact us [email protected] or 651.967.5060, option 2.