Services with PICS

Services with PICS

PICS (Partners in Community Supports) is a Financial Management Service (FMS) and licensed service provider that offers financial and technical support for individuals and families who self-direct care. When a person self-directs, they decide how, when and from whom their services and supports will be delivered, while maintaining independence in their own homes and communities.

We have been helping people manage the financial aspect of self-directed care for more than 20 years. We currently offer services to individuals and families statewide.


PICS - Our Services

Our Services

PICS provides services in the following programs:

  • Consumer Directed Community Supports (CDCS)
  • Consumer Support Grant (CSG)
  • Individualized Home Supports (IHS)
  • Individual Private Pay

PICS offers:

  • Responsive customer service.
  • Real-time financial reporting and monthly budget summaries.
  • Seamless hiring process for new caregivers so they can start working soon.
  • Diverse, multilingual staff and translated materials.

For more information about our services or to set up a meeting with a PICS Enrollment Team member, please complete our Enrollment Request Form. Our Enrollment Team will contact you after we receive the form.


PICS - Managing Your Services

Managing Services with PICS

We make it easy for you through PICS Financial Management Services (FMS). Representatives have access to PICS’ online portal. The online portal is available 24/7 to submit timecards, expenses and mileage, and view spending summaries.

PICS will inform you and your Lead Agency Representative if you are expected to overspend in any area.

Upon starting services, you are assigned a Service Coordinator who will be responsible for the oversight of your budget.


PICS - Hiring and Worker Resources

Hiring & Worker Resources

Visit our Forms page to access, print or request a new hire packet by email or mail, and look up individual hiring forms. Print or access our following commonly used forms: expense reports, mileage reports, payment option forms, payroll calendar, purchase request forms, status change forms and manual timesheets.


PICS - Payroll


Visit our Payroll page to view the payroll calendar that provides timesheet due dates, expense and mileage report due dates and pay period dates. You can also access information about setting up or updating your direct deposit or pay card, information on updating your tax filing status, and how to request a copy of your W2 or paystub.


PICS - COVID-19 Updates

COVID-19 Updates

PICS continues to partner with public health officials and the rest of the community in limiting the spread of COVID-19. To ensure your safety and the safety of our staff, the PICS office is currently closed to the public. We continue to be available and provide services remotely. Our friendly and helpful staff are available to answer your questions from 8:30 a.m. to 4:30 p.m., Monday through Friday. Visit our site to learn more about updates, resources and information, and to report COVID-19 exposure.


PICS - Contact Us

Contact Us

Do you have a question or need assistance? Contact us or send us a message!

Services are offered in all languages via LanguageLine; their interpreters are fluent in 240 languages. We also have team members who speak English, Hmong, Somali and Spanish.