Benefits for Employees, Members & Customers

How Financial Choice Works

people in class learningEvery day we help people learn to manage their finances.

Financial Choice is an LSS Financial Counseling service that can be purchased by an organization to provide financial wellness counseling and resources to its employees, members or customers.

This service is for everyone: you do not have to be in financial trouble to use Financial Choice. Our counselors help thousands of individuals and families stabilize their finances, plan for the future and get out of debt every year.


Frequently Asked Questions

How can I take advantage of Financial Choice?

As a recipient of this service, you and your immediate family members are eligible for up to six free sessions per year with a certified financial counselor. This allows you to build a financial wellness plan with follow-up appointments at no cost. We also have a counselor on-call during weekdays, to help get your questions answered quickly.

Our only service with a fee is our Debt Management Plan (DMP). This is a way to consolidate and pay off outstanding debts, such as credit card debt, in five years or less. See below for more details.


We can help you find tools and solutions for your situation including:

  • Setting and reaching financial goals through strategic budgeting and savings
  • Budgeting for life events (like marriage, having a baby, moving to your own apartment, retirement)
  • Improving your credit score
  • Debt Management Plans (DMPs)
  • Student loans (repayment, default, consolidation)
  • Preparing to buy a home and understanding the process
  • Foreclosure prevention and your rights
  • Other financial challenges


Is counseling confidential?

Yes, meeting with an LSS financial counselor is always confidential. Any information shared with LSS Financial Counseling remains private. LSS does share overall utilization numbers with organizations that purchase Financial Choice, but we never share any client names or identifying information.


What is a Debt Management Plan (DMP) and how does it help with credit card debt?

LSS can help you make an action plan for all of your debts, but it’s hard to beat a DMP for rapid repayment of credit cards. A Debt Management Plan consolidates your credit card debt into one monthly payment to creditors through LSS. Most creditors will then offer lower interest rates and stop late fees, leading to faster debt repayment. DMPs are paid off within five years or less, and offer full repayment, with good credit outcomes. There is a monthly service fee based on the size of your payment, but LSS waives the DMP set up fee for most Financial Choice partners.


How do I get started?

To begin using your Financial Choice benefit, please call the phone number provided by your employer or organization. Sessions can take place in-person at any of our locations, and by phone or online nationwide.

We look forward to partnering with you to achieve your financial goals.