In this Issue:

Special Message: LSS Vice President of Community Services

When Illness Strikes, Caring Counts

Family Found After 60 Years

Missions Accomplished!
Camp Knutson Celebrates 50th Anniversary Renovated and Expanded to Serve Another 50 Years

HCLS Benefits From "Professional Volunteer"

The Council on Quality and Leadership

Leaving a Lasting Legacy

Your Chance to Sponsor A Family

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Special Message: LSS Vice President of Community Services

Dear Friends of LSS,

Each year, in this issue of Changing Lives, I attempt to update readers about our support for persons with developmental disabilities. Each year, I have difficulty choosing from a long list of accomplishments and equally long list of plans to improve our services. After worrying about what to say, I remember that the bulk of this issue is devoted to telling the stories of the individuals we support. I know that the stories of those we serve contain the most important information.

Probably the most publicized news of the last year was the State budget deficit and the actions taken to balance the budget. Initially the Governor's budget proposed a 4% rate cut to services for persons with developmental disabilities. Strong advocacy and hard work by families, staff and elected officials resulted in a smaller cut of 1%. This sounds small but it has a large impact on an organization like LSS that serves more than 600 persons with developmental disabilities across Minnesota. Unfortunately, this cut also occurs at a time when we are faced with large cost increases in the areas of insurance and energy. Faced with the 1% cut and increased costs, LSS was forced to reduce the number of staff we employ and to freeze the pay of the caring and capable people in our workforce. This is especially difficult since our direct care workers are not highly paid to begin with, and they face increased costs of health care and other aspects of daily living. With fewer dollars it will be harder to meet our vision of assuring "that people live and work in community with dignity, safety and hope".

Much less publicized are the many positive accomplishments of the past year. The trend from institution-based services to community-based services continues with great success. During the early 1960s, many people with developmental disabilities were cared for in large institutions called state hospitals. All the state hospitals have closed, remnants of ways we once thought were the best to care for the vulnerable. At LSS, we are in the final stages of converting our larger residences from Intermediate Care Facilities for the Mentally Retarded (ICFs/MR) to smaller family-scale homes that offer supportive services on site. St. Stephen's Group Homes in Bloomington and the Gethsemane Home in Virginia (12 residents each) will have transformed into smaller homes by year-end. Stories about each of these transformations are included in this issue of Changing Lives.

The past year saw significant improvement in our staff training with completion of improved training materials for direct support professionals and a new training manual for supervisory staff. To ensure that LSS continues to offer quality services that are sensitive to individual needs, we are pursuing accreditation by The Council on Quality and Leadership (The Council). The Council focuses upon individual planning and achieving positive outcomes for each person supported by LSS. We are beginning our second year of Council training, and we expect to complete accreditation in the next two years.

Looking to the future, we expect to accomplish two large objectives next year. The first is transforming LSS services so that we can deliver consumer-directed community services anywhere in Minnesota. This approach to services allows individuals with developmental disabilities or their guardians to play a greater role in designing and directing their own support services and systems. This is an empowering model of service in which an individual or their guardian has a larger say in what services are purchased, at what price, and from whom. It allows a service recipient to purchase services more like an informed consumer, using competition and free market forces to help them receive the support they need at the best value.

The second objective is to improve our information systems and administration so that LSS is a more responsive and efficient organization. The principal building block of this improvement is a new information system, Evolv, which will be operational on October 1, 2003. After the usual period of new learning and problem-solving, we expect to significantly improve the information we have about the services we provide and the efficiency of our administrative processes. Such efficiencies are essential to the future as we strive to invest as much as possible in service delivery and compensation for direct support professionals.

Finally, I want to say that I feel very privileged to be a part of the dedicated and caring LSS staff working every day to achieve our mission of service. Every second of every day there are LSS staff across Minnesota providing support to persons with developmental disabilities so that they may live and work in community with dignity, safety and hope.
 

Bob York
VP Community Services

     

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