Joyce Norals
Vice President and Chief Human Resources Officer

Norals joined LSS in July 2000. In her position as vice president, she provides strategic direction of Human Resources, overseeing recruitment, compensation and benefits administration, organizational development and training, and employee relations for the agency's 2,200 employees statewide. Prior to LSS, Norals served in Human Resource management for Honeywell's Commercial Aviation Systems Division. Most of her career experience was with Canadian Pacific Railroad where she served as director of personal and managed Human Resources for the U.S. operations and 5,500 employees. Norals received her Bachelor of Arts degree from Loyola University, and Master of Arts in Human Resources and Industrial Relations from the University of Minnesota Carlson School of Management. She is a member of the Society for Human Resource Management and Twin Cities Human Resources Association. Norals is also certified in Organizational Development by the National Training Institute in Bethel, Maine, and is certified in Change Management from the Institute of Practitioners of Change in Calgary, Alberta.

 

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