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LSS Financial Counseling Service takes your privacy seriously. As a leading non-profit organization in Minnesota, we respect your confidentiality and assure you that all information you share with us will be managed both legally and ethically. Once you choose to provide us with personal information, you can be assured that it will only be used to support your relationship with LSS Financial Counseling Service. LSS does not sell, exchange or release your personal information to outside parties without your consent.
What information we collect.Certain forms you may be asked to complete in the course of your relationship with us can contain non-public personal information. This information includes, but is not limited to: name, address, social security number, assets, total debt information, income, living expenses, and personal information concerning your financial circumstances.
We also collect information about your transactions with us, your creditors, or others; and information we receive from credit reporting agencies. This can include information from applications, surveys or other forms you provide.
When we will disclose information.With your specific authorization, your non-public personal information (as listed above) may be provided to third parties (including creditors). Some services (Debt Management Programs) may require your non-public information to be disclosed to outside parties; however, this will never be down without your approval. Your information may be released to appropriate individuals or agencies only upon your written request or when our staff has been served a vaild subpoena.
We also may use aggregrated case file information for the purpose of evaluating our services, gathering valuable research information, and designing future programs. Your anonymity will be maintained in all circumstances through the use of your client number or by using aggregate data.
How is your information protected.We are very serious about your confidentiality. All non-public information is restricted to those employees who need your information to provide services to you. We protect your information through physical, electronic, and procedural safegaurds that comply with federal regulations. We carefully select and monitor outside service providers who have access to your non-public personal information, and we require they keep it secure. We do not allow vendors to use or share the information for any purpose other than the job they are hired to do.
LSS Financial Counseling is a service of Lutheran Social Service of Minnesota, which serves all people and all incomes regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability or age.
LSS Financial Counseling | 424 West Superior St. Suite 600, Duluth, MN 55802 | 888.577.2227